Lost in Translation

I’m pleased to announce that GeekArtist Web Solutions will be providing website assistance to DrakNet Web Hosting customers. GeekArtist is acting as their “in house” web design service. That is in quotes since we’re still two separate entities, but we have several years experience working together.

I’ve spent some time working DrakNet’s support desk and actually, DrakNet provides my web hosting service. This means I’ve got improved knowledge of their hosting intricacies and administrative knowledge, and access to their servers.

I’ve been with DrakNet for nearly a decade. Of all the hosts I’ve worked with for the past 10 years, DrakNet is the most reliable with the best customer service. I would not resell through any other web host.

I can’t say enough good things about Jen Lepp and DrakNet. And I’m thrilled that our businesses are working together in this capacity.

Remember GeekArtist hosting clients: as always, contact GeekArtist with any hosting questions. If you contact DrakNet they will simply refer you back to me.

GeekArtist hosting customers need to be aware of a change to how they login for FTP. This changes exists to improve security.

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Well, I’ve finally done it. After refusing to make that move for years, I’ve finally created flat rate packages for web design.

I had avoided this for for so long because I felt that frequently, fixed rate packages weren’t fair to both the client and the designer. The client could be paying for more time than is being worked, or the designer could end up doing more work than they are getting paid for.

I’ve also avoided pricing plans for years because, generally speaking, they often tend to be convoluted and confusing.

However, over the past decade, I’ve watched people flinch whether I quote $25 or $75 an hour. When people hear the hourly rate, they think “gosh that’s a lot”, not realizing how much they get with that.

And of course, these days people like packages that show them exactly what they get. People like being able to point at something and just say “give me that one”. (more…)

For those of you hosting with GeekArtist Web Solutions, this is important information. cPanel has come out with a major release so a few changes have been implemented on the server.

cPanel is the control panel you use to log into your website and mange aspects such as adding email addresses, domains, and so on. (more…)

Well, we’re adjusting to the new schedule (such as it is) with the kids. Meanwhile, I’m already back in the saddle and working on daily business matters. So new posts to this blog will be appearing in the next week or so.